FAQ

Why are so many of your items sold out?

Due to high demand, many of our products sell out within the day. However, we restock with similar items daily. If there is something in particular you have missed out on, send our customer care team an email at hello@irvrsbl.com and we can let you know when or if we have a similar product coming in.

I'm an influencer and would love to work with you

Due to high demand for our product and the one off nature of vintage we are unable to gift product to influencers. 

I'm a stylist, can I loan your products?

In the majority of instances we do not loan out products for PR purposes.  We very rarely take exception unless it is for a high end publication or a stylist we already know.

Can I purchase a product before it goes online?

Our products are sold on a first come first served basis. We don't do presales but are happy to let you know when a product will be going online.

Can you find me a specific item?

Let us know what you are interested in, and we will add it to our buying list. As vintage is limited, we cannot guarantee we will find it but will keep our eye out for you.

Where do you ship?

We ship worldwide, via DHL. Shipping takes approx 7 days to most countries. Within Australia shipping is usually overnight, sometimes slightly longer to regional areas. Orders are normally processed on Mondays, Wednesdays and Fridays

How does sizing work?

We list the marked size with each product as well as a modern size estimate.  As there is variation in sizing between brands and years, we believe the measurements provided are the best gauge for size and recommend comparing the measurements provided with products in your own wardrobe.  If you have any queries about the sizing of a garment we are happy to give further information, simply send our customer service team an email at hello@irvrsbl.com.

Are your products authentic?

Our products are authentic.  We offer a money backed authenticity guarantee on all the products we stock. We have a combined decade of experience in dealing with second hand luxury goods and each product that comes undergoes a multi layered authentication process. On top of our own experience, we also use third party authentication services to verify our products.

What payment types do you accept?

We accept PayPal, Credit and Debit Cards including Visa, MasterCard and American Express (through PayPal), AfterPay and Sezzle.